Terms & Conditions
In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:"Client", "You” and "Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", "Ourselves”, "We” and "Us", refers to our Company. "Party”, "Parties”, or "Us”, refers to both the Client and ourselves, or either the Client or ourselves.
1. PRIVACY STATEMENT
We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual customers.
2. COMPLIANCE WITH TERMS AND CONDITIONS
2.1 You agree to be bound by the Terms and Conditions when you submit an Order.
2.2 Each Order you submit will be a separate and binding agreement between you and Governors Estate Online with respect to the supply of Goods, in accordance with these Terms and Conditions.
3. PLACING ORDERS FOR GOODS
3.1. You may place an Order through the Website by submitting the electronic Order form on the Website.
3.2. An Order submitted by you on the Website in the manner described on the Website is an offer by you to purchase Goods for the Price (which for the avoidance of doubt, includes GST for deliveries to Australia) plus any Delivery Fee as specified at the time you submit your Order. That offer cannot be withdrawn by you without our prior consent.
3.3. You acknowledge that all Orders through the Website are with respect to Goods intended for personal and domestic use only and non-commercial use, and quantity restrictions may apply as set out on the Website from time to time.
3.4. You must check your Order carefully prior to submitting your Order with us. Once you submit your Order, cancellations of your Order or changes to the Goods in your Order may only be made by agreement unless otherwise required by law.
3.5 In submitting an Order you represent and warrant Governors Estate that you have read and agree to these Terms and Conditions.
3.6 Goods in your cart are not reserved until you have completed the checkout process. Orders are only confirmed once payment is received in full.
3.7 Minimum order value for free shipping is $20 and the maximum order quantity is 10 Units. Governors Estate has the right to decline any order that exceeds the maximum order quantity.
4. SUPPLY AND DELIVERY OF GOODS
4.1 Governors Estate uses delivery agents to deliver your Goods. You agree to your details including your delivery Address being
4.2 Good may be delivered in satchels depending on the order quantity. Therefore packaging could have slight dents. However if the goods are damaged in a manner it cannot be used, by emailing an image of the damaged product you may be eligible for a refund or replacement.
4.3 Subject to this Agreement, we will supply the goods shown on your order confirmation. We will use our best endeavours to meet stated timeframes for delivery, however we cannot guarantee delivery timeframes will be met.
4.4 Delivery of Goods will take place at the Delivery Address specified by you during the Order process. You will need to submit separate Orders for Goods where you require multiple delivery destinations.
4.5 If we are unable to deliver your Goods to the Delivery Address due to the size of the package or because there are restrictions on access to the Delivery Address or it is unsafe or impractical to make delivery, a calling card will be left for you notifying you where the Goods have been delivered for collection by you. It is your responsibility to follow the instructions stated on the calling card.
4.6 You warrant to Governors Estate that any nominated representative receiving the Goods on your behalf at the delivery Address is duly authorised by you to do so.
5. ORDER CANCELLATIONS AND RETURNS
No cancellations or changes to orders will be accepted, and the Goods will be delivered to the stated delivery address in accordance with these Terms and Conditions. Therefore, you should carefully check that your Order is accurate before you submit it to us. You will, however, be able to return faulty or incorrectly delivered Goods.
6. GOODS OUT OF STOCK
We reserve the right to notify you that goods for which you placed orders have become unavailable for reasons beyond our control. You may receive a full refund or store credit (at your election) in the event we cannot fulfil your order.